Shipping policy

Shipping Policy

Effective Date: 3/4/2026

Thank you for shopping with Martedge We aim to deliver your orders in a timely and reliable manner. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Order Processing Time

  • All orders are processed within 7- 10 days.
  • Orders are processed on business days only (excluding weekends and public holidays).
  • Once your order is processed, it will be shipped to your provided address.

2. Shipping Methods

We offer the following shipping options:

  • Standard Shipping (available across India)
  • Express Shipping (if applicable, based on location)

Shipping method availability may vary depending on your location.

3. Delivery Timeframes

Estimated delivery times:

  • Within India: 4-5 BUSINESS DAYS
  • Remote or rural areas: May take additional time

Please note that delivery timelines are estimates and not guaranteed.

4. Shipping Costs

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Free shipping may be available on selected products or promotions
  • Any applicable shipping fees will be displayed at checkout

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking link via email/SMS.
  • You can use this link to track your order in real time.

If you do not receive tracking details within a reasonable time, please contact us at martedge.in@gmail.com

6. Delivery Issues and Delays

While we strive to deliver on time, delays may occur due to:

  • High order volumes
  • Courier or logistics issues
  • Weather conditions
  • Incorrect shipping address provided by the customer

Important:

  • We are not responsible for delays caused by courier partners or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details.

7. Failed Deliveries

  • If delivery fails due to incorrect address or unavailability of the recipient, the order may be returned or cancelled.
  • Re-shipping charges may apply in such cases.

8. International Shipping (If Applicable)

  • We currently do not offer international shipping.

If applicable:

  • Delivery times may vary depending on destination.
  • Customers are responsible for any customs duties or import taxes

9. Contact Us

If you have any questions about your order or shipping, please contact us:

  • Email: martedge.in@gmail.com